• Home
  • Privacy Policy

Privacy Policy

Privacy Policy

 

PRIVACY POLICY – NEUVATIONACADEMIAE

 

Last Updated: [22nd November 2025]

NeuvationAcademiae (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a transparent, secure learning environment.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By accessing NeuvationAcademiae, you agree to the practices described below.

 

 

 

1. Information We Collect

 

We collect the following categories of information:

 

A. Personal Information

 

Provided during account creation, onboarding, or checkout:

 

  • Full Name

  • Email Address

  • Country

  • Phone number (optional)

  • Learning preferences & onboarding responses

 

 

B. Account & Learning Data

 

Automatically collected as you use the platform:

 

  • Course enrollments

  • Lesson progress

  • XP, badges, scores, and certificates

  • AI assistant interactions (AURA, ORI prompts, or course chatbots)

  • Assignment submissions

 

 

C. Payment Information

 

Processed securely by third-party providers (Flutterwave, Credo, Paystack, Stripe).

We do not store or access your full card details.

 

D. Technical & Device Data

 

Automatically collected for security and performance:

 

  • IP address

  • Browser type

  • Device type (mobile/desktop)

  • Operating system

  • Timezone

  • Page views, clicks, and session duration

  • Cookies and analytics data

 

 

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Create and manage your student account

  • Deliver courses and digital content you purchase

  • Track your learning progress

  • Issue XP, badges, and certificates

  • Personalize recommendations through AI

  • Provide customer support

  • Improve platform performance

  • Prevent fraudulent or harmful activity

  • Send essential email updates (account, course, security notices)

 

We do not sell your data.

 

 

 

3. Sharing of Information

 

We only share your information with trusted third parties necessary to operate NeuvationAcademiae:

 

A. Payment Processors

 

 

  • Flutterwave

  • Credo

  • Paystack

  • Stripe

 

These providers receive only the information required to process payments securely.

 

B. Technical & Hosting Providers

 

Used to run the platform safely and reliably:

 

  • Hosting infrastructure

  • Security monitoring tools

  • Analytics tools

  • Email service providers

 

 

C. Legal Requirements

 

We may disclose information if required by law, investigation, or to protect platform integrity.

We never sell or rent your information to any third party.

 

 

 

4. Cookies & Tracking Technologies

 

NeuvationAcademiae uses cookies and analytics technologies to:

 

  • Maintain login sessions

  • Improve speed and performance

  • Track student progress

  • Personalize user experience

  • Gather usage analytics

 

You may disable cookies via browser settings, but some platform features may stop working properly.

 

 

 

5. Data Security

 

We use multiple layers of security to protect your information, including:

 

  • Encrypted data transmission (SSL/HTTPS)

  • Secure hosting infrastructure

  • Strict access controls

  • Regular security monitoring

 

Despite best practices, no digital system can guarantee 100% security.

 

 

 

6. Your Rights

 

Depending on your region, you may have the right to:

 

  • Request a copy of your data

  • Correct inaccurate information

  • Request deletion of your account

  • Opt out of marketing emails

  • Change your preferences at any time

 

To exercise these rights, contact us at [email protected].

 

 

 

7. Data Retention

 

We retain your information for as long as your account remains active or as required by law.

After account deletion:

 

  • Course progress and learning data may be anonymized

  • Payment records may be retained for compliance

 

 

 

 

8. Children’s Privacy

 

NeuvationAcademiae is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we discover such information, it will be deleted immediately.

 

 

 

9. Third-Party Links

 

Our platform may contain links to external sites or resources.

We are not responsible for their privacy practices or content.

 

 

 

10. Changes to This Policy

 

We may update this Privacy Policy occasionally.

The latest version will always be published on this page.

Continued use of the platform confirms acceptance.

 

 

 

11. Contact Information

 

For privacy-related questions or requests, contact us:

📧 admin@neuvation.net

🏢 31a Joel Ogunnaike Street
      GRA Ikeja
      Lagos